Cardinal Financial Company, Limited Partnership
Headquartered in Charlotte, NC, Cardinal Financial is a nationwide direct mortgage lender that provides modernized home financing solutions. Since 1987, we’ve been committed to facilitating a lending experience of unrivaled transparency, simplicity, and value. We have nearly 1,000 employees across the country who are routinely generating billions of dollars in loans and connecting borrowers to their homes every day.
Only mature lenders with a proven record of success achieve the status of “approved lender” for Fannie Mae, Freddie Mac, and Ginnie Mae as well as “approved lending institution” for the FHA, VA, and USDA. Not only has Cardinal Financial earned all of these approvals, but we have consistently maintained the high standards required by them.
We got off to a bit of a shaky start. But the loan closed on time. Over all we were satisfied but as a customer, you must stay on top of the loan process. A few items were overlooked but this may be due to the overwhelming number of loans. Matt was polite and responded fairly promptly.
Good refinancing experience with David Sambell. David was very helpful and straightforward, easy to get in touch with at all times, and seemed to actually care about the customer rather than just caring about sales. My husband and I tend to quickly shy away from salesman types and hard sales tactics, so we liked David because he did not come off that way at all. There was a little bit of a snafu on the company's side that was not David's fault (someone was supposed to call us to walk us through the final numbers before we signed with the notary and it apparently fell through the cracks), and David jumped in right away to help us get things sorted out and still sign/close on time, which we appreciated. Overall the process was pretty easy and we are happy.
Got a very good mortgage rate and low fees. Andrew did his job well discussing the refinance loan and handled locking the refinance loan. From there it was transferred to Mary to handle the paperwork which became a challenge. We submitted all paperwork immediately when asked, high loan to value, very high credit score, perfect payment history, and solid high verifiable income. Took longer than it should have to complete the loan refinance even though I recognize this is a very busy time. 4/5 due to slow handling and delays after Andrew locked us in.
My calls and questions were answered quickly. The entire process was painless and easy. Thank you!
It was great to work with Amy on my loan application, she was prompt to respond on all my queries and helped process my loan in effective way.
Boasting fast closings, a huge variety of products and many low-down-payment options, Cardinal Financial is a technologically innovative mortgage company headquartered in Charlotte, N.C. The company started in 2013 and had a total 2017 mortgage volume of $979 million.
At its 118 locations, Cardinal Financial writes loans for the purchase or refinance of many properties that other lenders won’t, including:
The company underwrites loans for borrowers with credit scores as low as 580 for FHA loans and 620 for conventional loans.
The company is licensed to lend in all 50 states and Washington, D.C.
Cardinal Financial has a range of products for borrowers who want to buy a new home or refinance a property.
One of Cardinal Financial’s biggest priorities is to equip borrowers with many options to do business. In an interview, company representatives said Cardinal does not take a one-size-fits-all approach and instead tailors the experience to the borrower’s preferences, comfort level and tech-savviness.
Borrowers get a link for the proprietary Octane dashboard once they talk to a loan officer. The borrower can choose to rely on Octane and its updates to follow the progress of the loan, or they can call their loan officer at any time throughout the process. In addition to being secured and constantly updated, the Octane dashboard is universal, so everyone — from borrower to underwriter to processor to loan officer — can see the same information. That means if the borrower needs to call the general client care line because their loan officer is unavailable, the representative who answers the call will be able to see everything the loan officer would.
Editorial Note: Parts of this article were reviewed by a lender to ensure accuracy prior to publication. The overall conclusions, recommendations and opinions are the author’s alone.
The information in this article is accurate as of the date of publishing.