Reliance First Capital, LLC
Reliance First Capital was founded with the purpose of helping both existing and prospective homeowners receive the right mortgage. We achieve our goal by developing customized mortgage programs that match each client's specific needs and situation. So whether you’re looking to buy a home or looking to refinance your current mortgage, whether you have perfect credit or are struggling with payments, our dedicated and knowledgeable staff will design a custom-tailored mortgage that helps you achieve your financial goals. At Reliance First Capital, we welcome the opportunity to put our years of industry experience to work for you. As a direct lender, we have the resources to deliver the right programs, fast approvals, speedy closings and, most importantly, deliver your money. You can RELY on Reliance First Capital.
I must start by saying I spent 30 years in sales/marketing and have high standards when it comes to working with customers. I always kept my word and went above and beyond for my customers and potential customers. Unfortunately that was not the case here. I received a random call from someone in response to our inquiry about refinancing my mortgage. I took the time to speak with Mr Kearney and gave him the information on my needs. “We can help with that” was said several times. After nearly an hour on the phone he said he would put together some options for me and we set up an appointment for a specific time the next day for him to call and go over them. That time came and went. No call. The next day came and went. Nothing. 3 days lat****.no communication. I called and left a message. No response. Even if there were no options for me it would have taken little effort and time on his part to call or email and at least let me know that. I did not receive that courtesy. I would not recommend him or the company he represents since this is apparently how they do business.
Bridget was excellent, however, I believe the Points charged should have been explained upfront and not at the end of the initial signing. Also, I would have liked to know at the Final Closing (which was done by the notary) that I would be receiving the checks to pay everything. Other than that, I found Bridget was a PLEASURE to work with, as I'm not the easiest person to deal with over the phone.
Thank you, Donald J Doyle
PS: I would like to get the information on how to send Mortgage payments which start on March 1st.
My loan was very unique & unusall! Patrick took the time and patience to walk me through each step one morsel at a time. This was all new to me, so understanding terms and documents was a great challenge! But with Patrick's assistance, he made everything clear. I suggest that everyone should use him & Reliance!
Mr Sasso was friendly, helpful, and Efficent. English is my second language and Mr Sasso was very careful to make sure he understood my Goals. He offered me many options and he took time to make sure I understood what those options were. He was very detailed in explaining the advantages of each option. I already recommended him to a friend of mine and he already called me to tell me he is very happy with the service. I reached out to multiple companies and Mr. Sasso’s customer service was the deciding factor.
The Process was fast. Mr Sasso was very Helpful and Friendly. He Offered us many Options and We are very happy with His Service. We will be recommending this company 100%. Thank you for a delightful experience.
Reliance First Capital was founded in 2008. The company is a direct lender headquartered in Melville, N.Y.; and, according to a company representative, it has closed almost $7 billion in mortgages since its founding. Reliance is an approved FHA, VA and Fannie Mae and Freddie Mac lender. Reliance offers an informative website and a wide range of mortgage and refinancing options, including specialty products to assist borrowers who have low credit scores or non-traditional work histories, including self-employment.
Reliance First Capital is licensed to do business in:
In addition to Reliance First Capital’s Melville headquarters, the lender has origination centers in Cleveland; Nashville, Tenn.; Pittsburgh; Dallas and Charlotte, N.C. Each origination center (and its headquarters) has loan officers available to assist you with the loan process.
Reliance First Capital works with a wide range of borrowers. Borrowers with credit scores as low as 500 may be able to find a product that meets their needs. Reliance First Capital also does manual underwriting to ensure borrowers with unique histories can still be considered for mortgage and refinancing products.
Reliance First Capital lends for most residential property types, including:
The company does not lend for co-ops.
Reliance offers a wide range of products designed to meet the needs of different borrowers. Here are the company’s products for purchasing a home, refinancing a home or taking advantage of the equity in your home.
Reliance also offers special mortgage programs:
Reliance First Capital offers a digital application process, although it will work with borrowers who prefer paper, too.
How to apply. You can start an application via the Reliance website. From there, you can complete the application digitally using the web portal, where you can upload documents digitally. If you prefer paper, though, that’s fine, too. The loan rate is typically locked in when you submit an “intent to proceed” with your application.
Disclosure process. You can review disclosure documents through Reliance First Capital’s secure web portal or on paper, depending on your personal preference.
Submitting loan for approval. Reliance First Capital will provide you with a checklist of the documents you need to upload. Once you have submitted all your required loan documents, the loan is submitted to underwriting for approval. This is typically done within hours of submitting the paperwork. If an appraisal is required, Reliance First Capital will contact an appraisal company, which will then get in contact with you and schedule the appraisal and collect the appraisal fee.
Final approval. After it receives the appraisal, Reliance First Capital will work with you to secure any other documentation requested by the underwriters, at which point your loan will be submitted for final approval.
Closing. Reliance First Capital will work with you to determine a time and place for closing that works for you and your schedule.
Reliance assigns you a licensed mortgage analyst, who is your main point of contact throughout the mortgage process. You will also have an assigned loan processor, who will stay with you throughout the application process. They will communicate with you through the web portal or via email or phone, depending on your personal preference.
Editorial Note: Parts of this article were reviewed by a lender to ensure accuracy prior to publication. The overall conclusions, recommendations and opinions are the author’s alone.