NMLS# 412915

4.5 of 5stars38 Reviews

Citibank, N.A.

  • Recommended Lender
    Recommended 87%
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Lender Summary

Home ownership is one of life's greatest events. But we recognize that the mortgage process can be daunting for many. That's why we've made the process of getting a home loan, or refinancing an existing loan, as simple as possible. So whether you're a first-time homebuyer, ready to buy a second home or looking to refinance, we'll help you every step of the way.

What they're saying

Ratings & Reviews
38 Reviews
  • Interest Rates
    Good
  • Fees & Closing Costs
    Good
  • Responsiveness
    Good
  • Customer Service
    Good

Review Breakdown

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  • Closed with Lender:

    Yes
  • Loan Type:

    Refinance
  • Review Type:

    Loan Officer Review
  • Loan Officer:

Terrible time consuming experience ever!!!

Stay away from Citibank.
I would NEVER EVER use citibank to refinance a loan again. Too much underwriter interferences for the loan to go through smoothly. Nearly three months of paperwork involved!!

  • Closed with Lender:

    Yes
  • Loan Type:

    Refinance
  • Review Type:

    Lender Review

Every time…

Every time we need more you call back the sooner you can

  • LendingTree Customer:

    Yes
  • Loan Type:

    Home Purchase
  • Review Type:

    Lender Review

Loan officer directory

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LendingTree Certification:

The LendingTree Certification Program recognizes Lenders and Loan Officers with outstanding performance on the LendingTree Network, they are committed to providing exceptional customer service and are graduates of LendingTree University.

LendingTree Certification:

  • Certified Lender
    Certified Lenders have demonstrated their organizational commitment to employee development, at least 50% of their loan professionals have been certified while also providing exemplary service to LendingTree consumers.

Loan Officer Certifications:

  • Gold Leaf
    Gold Leaf is the cornerstone of the loan officer certification program and is designed to recognize loan officers committed to their own professional development while adhering to LendingTree best practices. Gold Leaf recipients know the fundamentals of LendingTree and online lending, they are equipped with the necessary skills to be best-in-class loan professionals.
  • Certified President's Club
    President’s Club is presented to an elite group of loan officers based on success levels in several areas including adherence to LendingTree best practices, commitment to professional development and dedication to customer excellence. Recipients have also met all Gold Leaf criteria.

Citibank, N.A.

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