NMLS# 6521

3.8 of 5stars273 Reviews

HomeBridge Financial Services, Inc.

  • Recommended Lender
    Recommended 71%
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Lender Summary

CapWest Home Loans is the internet division of HomeBridge Financial Services, Inc., which is one of the nation's largest independent residential retail lenders. We approve and close loans in-house which gives us greater control over your transaction. Working within the guidelines, this flexibility allows us the opportunity to fund loans other lenders might deny in today's challenging regulatory market. We work hard to keep our expenses low by continually automating the process which means we can pass along the savings to you in the form of lower rates and lower fees. 
As an entrepreneurial company investing thoughtfully in our technology, we are growing at a time when other lenders are shrinking and closing.

What they're saying

Ratings & Reviews
273 Reviews
  • Interest Rates
    Excellent
  • Fees & Closing Costs
    Excellent
  • Responsiveness
    Excellent
  • Customer Service
    Excellent

Review Breakdown

Gross Negligence that will destroy your credit

Our house was damaged during Hurricane Harvey. We accepted the forebearnce and subsequent Loan Modification process and were guaranteed there would be no negative credit reporting. We have never been late on any payments. I found out they reported 3 derogatory late payments and it has dropped my score by 100 points. I have never had a late payment on my entire 25 year credit report history.
The credit reporting representative has not returned my multiple calls.
This is a horrible company that will destroy your credit due to their incompetent staff. BEWARE.

  • LendingTree Customer:

    Yes
  • Loan Type:

    Home Purchase
  • Review Type:

    Lender Review

Team 009 is awesome!

Stephen has been a pleasure to work with. He has made this experience as painless as possible. He is knowledgable and very forthcoming. This is our first home and we absolutely got very lucky to have Team 009 and Stephen. We were not the easiest to accommodate but Stephen held our hand and walked us through the process! Very good customer service!

  • LendingTree Customer:

    Yes
  • Loan Type:

    Home Purchase
  • Review Type:

    Loan Officer Review
  • Loan Officer:

Easy, Fast, Smooth and Excellent Representatives!

HomeBridge Representative Erick Z. contacted me from my Lending Tree request. Eric was the first of three Reps that called or e-mailed me.
Erick was friendly, knowledgeable, listened to, and answered all my initial questions.
Because of this contact, I decided to apply with HomeBridge.
My situation was different than most, but it did not deter Erick or the others at HomeBridge.
Erick kept in touch with me through the entire process, being my first contact and the last.
My loan closed on the promised date and during the time before the close, I was contacted by Kelly Jack and Laura Buck to update me or request additional documentation. Both were professional and helpful to me. Calls were returned promptly whenever I did not reach them directly.
I received an excellent fixed rate and my entire experience with HomeBridge was FIRST RATE!
Thank You All Very Much,
Lou B.

  • LendingTree Customer:

    Yes
  • Loan Type:

    Home Equity Loan or Line of Credit
  • Review Type:

    Lender Review

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LendingTree Certification:

The LendingTree Certification Program recognizes Lenders and Loan Officers with outstanding performance on the LendingTree Network, they are committed to providing exceptional customer service and are graduates of LendingTree University.

LendingTree Certification:

  • Certified Lender
    Certified Lenders have demonstrated their organizational commitment to employee development, at least 50% of their loan professionals have been certified while also providing exemplary service to LendingTree consumers.

Loan Officer Certifications:

  • Gold Leaf
    Gold Leaf is the cornerstone of the loan officer certification program and is designed to recognize loan officers committed to their own professional development while adhering to LendingTree best practices. Gold Leaf recipients know the fundamentals of LendingTree and online lending, they are equipped with the necessary skills to be best-in-class loan professionals.
  • Certified President's Club
    President’s Club is presented to an elite group of loan officers based on success levels in several areas including adherence to LendingTree best practices, commitment to professional development and dedication to customer excellence. Recipients have also met all Gold Leaf criteria.

HomeBridge Financial Services, Inc.

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